How it works
- Start the return from your order page. Choose items, a reason, and how you'd like to be made whole.
- Get a label. If the issue is on us we email a prepaid label within one business day. Otherwise we'll provide the return address.
- Ship it back in the original packaging when possible. Drop it at any carrier location.
- We inspect and resolve. Refunds post in 3–5 business days, replacements ship the same day they're approved, and store credit lands instantly.
What can be returned
- Unworn, unwashed apparel with tags attached
- Footwear in the original box with no visible wear
- Unopened collectibles in original packaging
- Accessories, watches, and hard goods in resalable condition
Final sale (no returns)
- Customized, personalized, or made-to-order items (e.g. printed jersey names)
- Gift cards and digital products
- Worn footwear or used apparel
- Final-sale clearance marked at checkout
Damaged or wrong items
Open a return within 7 days of delivery and add a photo if you can. We'll ship a replacement or refund immediately — no need to wait for the return to arrive back.
Still have questions? Visit our FAQ or open a ticket from your account.